Request a Coffee Refund

Didn’t get your coffee? We’re sorry about that.
Fill out the form below and we’ll take care of it quickly.

You can request a refund if:

Did not get your coffee?

Cup fell inside the machine or was empty

Drink stopped midway

Ingredients was missing

Fill out the Form:

This form is NOT for:

Taste preferences

Wrong drink selection

General feedback

Refund Method & Policy

Refunds are typically processed within 5 business days.
Refunds will be issued to the original payment method when possible.

Please note: we use system/camera monitoring to verify whether a drink was successfully dispensed.

We kindly ask that all refund requests are submitted accurately so we can process them as quickly as possible.

Thank you for your understanding!